Refund Policy
Refund Policy - the basics
At Affordable Dorm Room Essentials, customer satisfaction is important to us. If you're not completely happy with your purchase, we’re here to help.
đź•’ Return Eligibility
We accept returns on eligible items within 14 days of delivery. To be eligible, the item must:
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Be unused and in its original condition
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Be returned in the original packaging
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Include proof of purchase (order number or receipt)
đźš« Non-Returnable Items
Unfortunately, we do not accept returns on the following:
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Clearance or sale items
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Gift cards or promotional items
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Personal-use items (e.g., bedding or hygiene-related products)
📦 Return Process
To request a return, please contact us via the Contact Page or email us at [your-email@example.com]. If approved, we’ll send return instructions. Please note that customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
đź’° Refunds
Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5–10 business days.
🛠️ Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with a photo and order number, and we’ll make it right.